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Reactivate Account
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Introduction
Activation codes have a short lifespan, so once enough time passes they expire and become invalid. This and also a simple mistyping of the code can result in an invalid activation code error.
In such cases you can request a new activation code from this page:
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Submit the form
Fill in all fields with your user information and click the Send button to request a new account activation code.
We'll e-mail an activation link on the specified address, which you can use to activate your account.
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E-mail Address Required
Fill in the e-mail address you've used during registration.
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Next steps
Once you've successfully requested a new account activation code you'll need to check your inbox and follow the link to finalize the process.
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Troubleshooting
Here's a list of common issues you might encounter and their solutions.
Requesting a new activation code is not possible while the old one is still active. If you try to do so you'll get an error notification.
Simply wait 10 minutes before requesting a new code.
One of the most common reasons why you're not receiving e-mails from us is that your e-mail provider might be marking them as spam.
If you worry this could be the case, make sure to check your spam folder, mark e-mails as "not-spam", and possibly
whitelist [email protected], if your provider supports it.
If you're still not receiving any e-mails from us after more than 30 minutes, contact us directly at: [email protected].
Some e-mail providers might strip URLs and make links non-clickable. If this is the case for you, you can manually copy the URL and paste it into your browser's address bar to open it.
If you experience a problem not covered by the list you can always reach us at: [email protected].